An Interactive 5-Day Training Course
Advanced Mediation Skills
Mediation as a Tool for Alternative Dispute Resolution
Course Overview
The Advanced Mediation Skills training course is designed to provide participants with the expertise needed to handle complex conflict situations and multi-party mediations with confidence. This highly interactive training course combines cutting-edge theoretical principles with international best practices, ensuring that delegates gain both knowledge and practical experience. Participants will explore how perceptions and cognitive biases affect mediation, apply advanced tools and strategies to manage disputes, and develop methods for addressing challenging mediation scenarios. With a strong focus on practical application, the training course also introduces conflict management coaching as a valuable part of both pre- and post-mediation processes, equipping delegates with tools that can be applied in diverse business environments.
Throughout this training course, participants will expand their mediation capabilities, strengthen their conflict analysis skills, and develop strategies for achieving constructive outcomes in even the most complex disputes. Organisations benefit by gaining professionals who can mediate effectively, reduce costs associated with conflicts, and achieve outcomes that align with organisational goals. On a personal level, delegates will enhance their leadership, management, and communication abilities while becoming more confident and effective mediators. They will leave with greater awareness of their role in the mediation process and a deeper appreciation for cross-cultural and non-verbal communication, enabling them to deliver results that foster collaboration and strengthen relationships.
This Saudi GLOMACS Advanced Mediation Skills training course will highlight:
- The importance of your own perceptions and cognitive biases when mediating conflict
- Your effectiveness in mediation by understanding key skills, tools, and strategies and how to apply them in practice
- Methods for mediating complex and multiparty mediations
- The latest international best practices in mediation
- How conflict management coaching can be employed as part of the pre- and post-mediation processes
Training Outline
- The Importance of Perception and Cognitive Bias
- The Neuroscience of Conflict
- Stages and Causes of Conflict
- Conflict Analysis Tools
- Emotional Intelligence and Its Role in Mediation
- Building Trust, Rapport and Cooperation
- Co-Mediation Skills
- Confidentiality Agreements
- Creating Conditions for Dialogue
- Strategies for Multiparty Mediations
- Dealing with Challenging Situations and Strong Emotions
- Strategies for Reaching Closure and Moving beyond Deadlock
- Culture and its Importance to Mediators
- Variations in Cultural Values
- The Importance of ‘face’ in Mediation
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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