An Interactive 5-Day Training Course
Critical Thinking & Problem Solving for Public Service Leaders
Rational and Lateral Thinking for Decision Making
Course Overview
The Saudi GLOMACS Critical Thinking & Problem Solving for Public Service Leaders training course is designed to help participants strengthen their ability to think clearly, rationally, and strategically when addressing complex organizational challenges. It equips leaders with the skills to evaluate information, identify inconsistencies, construct sound arguments, and solve problems systematically. Delegates will explore strategies to apply critical thinking within teams and organizations, adapt personal preferences to different situations, and use practical tools to resolve challenges effectively. With a strong emphasis on analysing information from diverse sources, this training course prepares leaders to manage change swiftly, embrace innovative solutions, and enhance the quality of decision-making in today’s fast-moving knowledge economy.
By participating in this training course, delegates will develop competencies such as recognizing when to apply critical thinking, solving problems rationally, evaluating new ideas, and critically reflecting on their own reasoning. They will also learn how to generate multiple solutions, assess stakeholder perspectives, and make sustainable long-term decisions that positively impact their organizations. The training experience enhances leadership confidence, encourages collaboration across teams, and ensures leaders can justify their opinions, participate effectively in debates, and systematically resolve issues. Ultimately, this training course empowers participants to deliver measurable improvements in leadership effectiveness, team performance, and organizational outcomes.
This training course will highlight:
- Strategies for applying critical thinking in teams and organisations
- Solving problems using the range of techniques available
- Understanding personal preferences and adapting them to situations and other people
- Practical applications of critical thinking and problem solving tools in the workplace
- Developing critical thinking and problem solving skills within teams and business units
Training Outline
- Definitions of Critical Thinking - rational, sceptical, unbiased analysis, evaluation of factual evidence
- The Skills We Need for Critical Thinking
- Key Traits of Critical Thinkers
- Identifying and Articulating the Challenge - issue or problem to be resolved
- The Main Problem Solving Models
- Identifying Possible Solutions using the CREATE Model
- Assessing Your Preferred Approach to Thinking
- Enhancing Whole-Brain Thinking – left and right brain
- Recognising and Adapting to the Preferred Thinking Styles of Colleagues and Team Members
- Recording the Creative Process using Mind Maps, Concept Charts, Flow Charts, Triangulation and Meta-thinking
- Building Knowledge with Data and Information Blocks
- Tools and Techniques to Become More Creative
- Encouraging Group Creative Thinking
- Brainstorming Options for Use in Teams
- How to Challenge Assumptions in Constructive Ways
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.


About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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