An Interactive 5-Day Training Course
Improving Public Sector Performance in the 21st Century
Acquiring Critical Skills For The Latest Techniques in
Public Sector Management
Course Overview
This Improving Public Sector Performance in the 21st Century training course is specifically aimed at those in the Public Sector who want to make improvements within the constraints of Government Control and existing Labor - Laws. This GLOMACS practical training course will explore a number of solutions, offering you new techniques and tools, which will aid your organization to produce measurable added value.
This will be a very practical training course and will go through tall the key processes that can make a difference to public sector organizations; such a Competency, Performance, Employee attendance, Performance Appraisal and building better Organizational Capability. New techniques in employee motivation will also form part of this innovative course.
This GLOMACS Improving Public Sector Performance in the 21st Century training course will highlight:
- How to maximise working within Government and Labour law constraints
- Building a stronger and more capable organization through a competence approach
- A new look at performance management and improving effectiveness
- How to improve and show the value of getting employee commitment
- Maximising established processes to aid with long term motivation
Training Outline
DAY 1: The History, Role and Future Function of Public Sector Organisations
- Introductions and Program Objectives for the Week
- What is the Public Sector there to do?
- The Historical Context of the Public Sector
- Present Position and Future Role of Public Sector Organisation – Latest trend changes
- Change and the Public Sector – How we can forecast when change is needed?
- Understanding the Results of Change and How Change Affects Us
- Change and the Difference between the Public and Private Sectors
DAY 2: Building Organisational Core Strength in the Public Sector
- The Role of Competencies in the Organization
- How Competencies Work and How they are Measured
- Techniques to Significantly Improve What You Already Have
- Incorporating Competency Approach In, Recruitment, Appraisal and Training
- Developing Teams to Build Core Strength
- Succession Planning to Retain and Develop your Talented People
- Techniques to Retain Talented People
DAY 3: Performance Improvements – Are they necessary in the Public Sector?
- What is Performance?
- Can you get improvements in Performance at no extra cost?
- Improving Targets for Performance
- How to get more commitment? – New Process / New Results
- The Measuring of Performance – Whose job is it?
- Should Performance be linked to pay?
DAY 4: Using Reliability and Differentiation to Maximize on What Strengths You Have
- The History of Differentiation
- Why the Public Sector might what to consider this as a motivational tool?
- Understanding the Need for Reliability in the Public Sector
- Case Study: The Cost of a Unreliable Organization
- Can Reliability really add value?
- How we can help the Managers?
- The Future Managers of Leaders
DAY 5: Making Things Happen Within Our Existing Constraints
- Latest Techniques on Motivation
- Three Motivational Tools that Work – Today
- How to Translate Ideas or Goals into Measurable Actions
- Two Existing Processes: How to improve them and Reap Real Benefit
- Demonstration of the Above
- End of Course Review – Actions and Networking after the course
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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