A Human Resource Certification Institute (HRCI) Pre-approved Training Course
Internal Consultancy Skills at Work
Developing Key Client Relationship
& Organizational Improvement
Course Overview
As business structures change, HR Professionals and other specialists are required to perform an internal consultancy role. This GLOMACS Internal Consultancy Skills at Work training course covers the latest in accurate and informative material in relation to Internal Consultancy; which, is becoming a fast-growing trend in successful organisations worldwide.
An internal consultant is not the same as an external consultant and requires specific skills in communication, coaching and analysis. Typically, the internal consultant is drawn from one of the teams of professional service providers where there is a history of supporting internal customers with specific problems. This practical Management & Leadership training course helps delegates develop the practical skills for internal consultancy in the workplace and to be able to demonstrate the excellent results achieved.
This GLOMACS training course encourages delegates to:
- Understand and apply the consultancy process in the workplace
- Explore the theory and practice of Organisational Development (OD)
- Understand the application of work psychology to their workplace
- Manage change and prepare staff for change
- Develop skills related to data collection and analysis
- Produce results and demonstrate the financial contribution to your organization
Training Outline
DAY 1: Developing Your Internal Consulting Skills
- The Internal Consultant’s Role
- How the Internal Consultant differs from Line Management and External Consultancy
- Examine the Skills and Knowledge Needed to become an Internal Consultant
- The Consultancy Cycle
- Understanding What Do Your Clients Need From You
- Client Readiness and Your Capability
DAY 2: Coaching Skills For Internal Consultants & Managers
- When is Coaching needed?
- The Difference between Mentoring and Coaching
- Workplace Coaching Techniques - Tools Needed
- Key Motivational Coaching Skills
- Limitations of Coaching
- Introduction to The Psychology of Development
- Coaching Skills Practice - Turning Results into Value
DAY 3: Organisational Development (OD)
- The Psychology of Work
- History of OD
- Putting OD into Practice
- The Development of The Modern Organisation
- Organisational Structures - Types, Advantages and Disadvantages of Each
- The Goals of Data Collection & Research Methods
- Improving Any Organization by Organizational Redesign
DAY 4: Putting Consultancy into Practice - Key Tools Needed
- Gathering Key Information
- Know Your Limitations
- The Use of Action Plans
- Recording Progress and Client Feedback
- How to Show Value from Your Internal Consultancy Work
- Presentation Skills that Make The Difference
DAY 5: Change Management
- Introduction to Managing Change
- Defining The Scale of Organisational Change
- Approaches to Organisational Change
- People Factors that Influence The Change Process
- The Psychological Phases of Change Management
- The Pressure-Performance Relationship
- Overcoming Resistance to Change
- Developing Your Personal Action Plan
- Showing The Organization - The Value of The Internal Consultant
Certificates
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
Accreditation
GLOMACS is proud to hold the Approved Provider status with HR Certification Institute (HRCI®), an internationally recognized certifying organization for the human resource profession. This partnership grants us the ability to provide pre-approved HR Courses which qualify for re-certification credit of HR Professionals.
HR Certification Institute's® (www.HRCI.org) official seal confirms that GLOMACS meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®."
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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