An Interactive 5-Day Training Course
Knowledge Management in Public Sector Organizations
The Challenge of Control and Intermediation
Course Overview
This Knowledge Management in Public Sector Organisations training course provides a comprehensive framework for public sector development, focusing on the creation, dissemination, and application of knowledge. The training course is designed to deepen participants’ understanding of the nature of knowledge and information, their organisation, production, and the processes involved in their creation and dissemination, all while highlighting their relationship with public value. Through this training course, learners will gain valuable insights into the distinctions between public and private sector knowledge, the dynamics of value creation and extraction, and the impact of information asymmetries on knowledge sharing frameworks and practices. The training course also introduces the essential elements of public and private knowledge, frameworks for knowledge protection and access rights, and the role of government and policymakers in shaping the knowledge sharing environment. Participants will explore digital platforms that support knowledge management and learn how to establish boundaries between proprietary knowledge and public information.
Structured to ensure a thorough understanding of the knowledge management process, this training course covers the components of knowledge creation, organisation, storage, dissemination, and protection across both public and private sectors. By the end of the training course, participants will be equipped to understand key concepts and terminology, practice group processes for knowledge management, improve knowledge translation in multidisciplinary teams, and handle information dissemination and record keeping professionally. The training course also addresses frameworks and models for knowledge creation and protection, the challenges of balancing effective knowledge management with open sharing platforms, and best practices for managing the public-private interface of knowledge flows. Participants will develop practical skills to enhance organisational practices, perform effectively in collaborative knowledge sharing situations, and better manage knowledge retrieval and utilisation, while gaining an appreciation for the principles of knowledge protection.
This Knowledge Management in Public Sector Organizations training course will highlight:
- Fundamental concepts of the knowledge management process, including creation, organisation, storage, dissemination, and protection
- Guiding principles for the transformation of public information to proprietary knowledge
- The relationship between knowledge management, internal coordination and control, and organisational productivity
- Knowledge sharing in the context of uncertainties
- New approaches to creativity, innovation, and knowledge management
Training Outline
- The difference between knowledge and information
- Types of knowledge
- The principles of knowledge management
- Translation across implicit and explicit knowledge
- The history of the Commons
- Social and technical platforms for knowledge sharing
- Creativity and collective sources of knowledge
- Permissions, transparency and access rights to knowledge
- Enterprise applications
- Employee generated content
- Background to intellectual property protection
- IP rights and knowledge protection
- Cyber security and know-how protection
- What activities are in the public sector?
- Public office and value added to society
- Interdisciplinarity and the public administration process
- The boundary between knowledge production and services
- Knowledge management solutions checklist
- The knowledge sharing challenge
- The challenge of search and retrieve
- Overcoming physical barriers to knowledge management
- Strengthening the digital environment
- Remote work and knowledge hoarding
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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