Managing Emotions & Evaluating Truthfulness

In any meaningful interaction—whether personal, professional, or adversarial—emotion is the key to understanding what truly matters, as emphasized by Dr. Paul Ekman. The Managing Emotions & Evaluating Truthfulness training course is designed to help participants develop emotional intelligence and build stronger relationships by learning to interpret both verbal and nonverbal cues. It addresses the common pitfall of over-relying on spoken words, which can lead to misunderstandings and breakdowns in communication. Through this training course, individuals will learn to master their own emotions, manage those of others, and accurately assess credibility and detect deception by analysing all five core channels of communication.

This training course also equips participants with practical tools and techniques to enhance their emotional and observational skills. By the end of the training course, they will be able to recognise emotional triggers, respond thoughtfully to emotionally charged situations, and apply structured methods such as hypothesis testing and baseline identification. Whether you're a manager, negotiator, facilitator, or parent, this training course will empower you to interact more insightfully and constructively, fostering trust and understanding in every relationship.

This Managing Emotions & Evaluating Truthfulness training course will highlight:

• A simple framework for developing your emotional skills
• Developing your ability to analyse the verbal and non-verbal behaviours of others and their credibility using real participants in live exercises
• Learning how to spot Micro-expressions using Dr. Paul Ekman’s pioneering training techniques
• Analysing the psychological processes that occur when people lie
• Employing an effective conversation management model, so you are equipped for all types of encounters