An Interactive 5-Day Training Course
Mastering Emotional Agility at Work
How to Use Soft Skills to Get Hard Results in the Workplace
Course Overview
This Mastering Emotional Agility at Work training course equips participants with the emotional tools necessary for effective teamwork and leadership in today’s fast-paced, complex work environments. Emotional agility is the ability to navigate inner experiences with mindfulness and purpose, allowing individuals to respond to challenges with clarity and resilience. This training course introduces participants to the concept of emotional competencies, helping them understand how emotional intelligence and agility contribute to personal and organizational success. Through practical techniques, participants will learn to manage their own emotions, recognize and respond to others’ emotional cues, and foster a thriving workplace culture built on empathy, awareness, and psychological safety.
Throughout the training course, attendees will explore how emotional agility enhances communication, conflict resolution, and team performance. They will learn to identify micro-expressions, lead through perception and sensation, and apply emotional intelligence in high-stakes situations. The training course also emphasizes the organizational impact of emotional agility, such as improved employee engagement, reduced stress, and increased motivation. On a personal level, participants will develop habits that align mindset and behavior, build confidence, and strengthen relationships. By the end of the training course, they will be equipped to lead with empathy, manage complex situations, and create a coaching culture that supports long-term success.
This training course will highlight:
- The importance of emotional agility to your organization
- The concept of emotional competencies
- Identifying micro-expressions
- Developing awareness and empathy for people’s feelings
- Leadership through inner sensations and inner voices
Training Outline
- Introduction to Emotional Agility
- Stages to Emotional Agility
- Why EA is important to your organization
- High context vs low context communication
- Micro-expressions: involuntary messaging
- Face: Strongest indicator of emotions under stress and high stakes
- A guide to using EA to become a successful modern leader
- Developing your leadership brand
- Leadership through empathy: the gentle art of persuasion
- Definition of resilience and variables that contribute to resilience
- Emotional complexity
- The art of letting go of expectations
- The stages and techniques for building empathy
- Developing a healthy and thriving workplace environment
- Increasing self-awareness, self-management, and an understanding of interpersonal dynamics
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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