An Interactive 5-Day Training Course
Negotiating & Dispute Resolutions
Learn to Recognise Different Negotiation Styles & Counter Tactics
Course Overview
This Negotiating & Dispute Resolutions training course is designed to enhance delegates’ ability to negotiate effectively, a vital skill in both professional and personal settings. Participants will develop a strong foundation in communication and interpersonal skills, while gaining an appreciation for the importance of planning and objective setting in negotiations. The training course includes a self-assessment component that allows delegates to evaluate their negotiation strengths, particularly in team-based scenarios. It also explores the structured phases of negotiation and examines how disputes arise, equipping delegates with the tools to manage conflict constructively.
Throughout the training course, delegates will be introduced to various negotiation styles and tactics, including how to recognize and respond to ploys that may be used against them. Emphasis is placed on understanding team dynamics and applying effective strategies during practical exercises. By the end of the training course, participants will be able to demonstrate their understanding of planning and goal-setting, identify the root causes of disputes, and apply strategies to resolve them. They will also learn how to achieve win-win outcomes and understand the long-term impact of unresolved disputes on relationships.
This Negotiating & Dispute Resolutions training course will highlight:
- The key stages in the negotiation process
- The terms associated with the strategy for negotiation
- Tactics and ploys which may be used against you in negotiation
- The importance of team dynamics when negotiating
- Effective negotiation strategies during practical exercises
Training Outline
- Negotiation defined
- Disputes and the need for resolution
- Place of negotiation in the contractual resolution process
- The four phase process of negotiation
- The negotiation discussion phase
- Negotiating position setting
- Cultural & international issues
- Red, Purple & Blue negotiators
- Silence and ploys as tactics and how to respond effectively
- Stakeholder power behind the interests in negotiation
- Negotiator as a Mediator
- Team negotiations
- Team allocation and simulation exercise
- Analysis of performance
- The Do’s and Dont's of Negotiating
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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