An Interactive 5-Day Training Course
The Boston Advanced Operational Management Programme
Developing World-class Operational Managers for the
New Global Reality
Course Overview
The art and science of management remains one of the least understood and most poorly implemented organizational functions, often overshadowed by leadership, which is perceived as more dynamic and attractive. Traditional management practices, rooted in 19th and 20th-century principles of automation, efficiency, and predictability, were pioneered by figures such as Henry Fayol and Frederick Winslow Taylor. While these administrative foundations still hold relevance in certain contexts, demographic shifts and evolving workplace dynamics have rendered many of these approaches outdated and, in some cases, counterproductive. To address these challenges, this training course introduces the Q-OPD Full-Range Management Model©, a modern, research-based framework grounded in organizational psychology and management science. This highly practical training course clarifies essential management functions and equips participants with advanced tools and techniques to achieve competence and confidence in real-world scenarios.
By attending this training course, participants will learn to distinguish between management and leadership while understanding how these roles complement each other. You will gain the ability to select and apply the most appropriate management function throughout your working day, retain valuable traditional practices, and adopt innovative approaches that drive performance. The training course emphasizes situation awareness, communication, and influence skills, as well as strategies to differentiate hygiene factors from motivators to unlock discretionary effort. Additionally, participants will learn to design career development plans for themselves and their teams, fostering engagement and long-term success. These insights will empower managers to lead with confidence, optimize team performance, and embrace a facilitative role that enhances productivity across multi-generational workforces.
This training course will highlight:
- The critical differences between management and leadership and how they complement each other
- The five pairs of management functions required in today’s organizations
- The ‘meta’ core skills essential for both managers and leaders
- The psychology of management and its practical applications
- Disruptive new management practices and principles
Training Outline
- Clearly Differentiating Management from Leadership
- Rediscovering the Critical Importance of Effective Management: Traditional vs. Contemporary Views
- Developing Personal, Social and Organisational Awareness
- Tailored, Multi-channel Communication
- The Manager’s Crucial Operationalisation Remit
- Translating the Strategic Plan into an Implementation Plan
- The Delegation Imperative: Making Yourself Dispensible, Creating New Leaders and Succession Planning
- Relinquishing Authority and Responsibility: Setting Your Staff-up for Success
- Identifying the Resources Available to Your Staff and Using Them to Develop their Capability
- Selecting Staff for their Talent and Potential
- The Essential Nature of Monitoring and Controlling
- Soft and Hard Processes: Individual Development and Goal-achievement
- The Value of Timely, Relevant, Actionable Feedback
- The 3 Feedback Principles and Structuring Motivational, Developmental and Critical Feedback
- Understanding and Appreciating the New Management Paradigm
- Using the Gallup Q-12 to Powerfully Manage your Staff
- Planning in the Emerging, New Employment Reality: The Changing World, Workplace and Corporate Governance
- Identifying Your Specific Career Anchors: What you are good at? What you value and what motivates you?
- Constructing Your Personal Career Advancement Strategy
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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