A Human Resource Certification Institute (HRCI) Pre-approved Training Course
The Competent Manager
Developmental Approach to
Effective and Professional Management
Course Overview
This Competent Manager training course will provide you with the essential tools and skills necessary to manage your team as a professional and competent manager. During this highly interactive and fun course, you will discover many aspects of how modern managers need to interact with those around them. It is a unique opportunity to learn, practice and hone a wide range of tried and tested and cutting edge techniques for managing people. This Management & Leadership training course on The Competent Manager will build your confidence, ensuring the very best from your team performance, managing in a way that will motivate and inspire those around you to achieve greater productivity and results. Attending will aid you in your quest to become a competent manager.
In this GLOMACS training course, you will:
- Identify the key skills and competencies required by a professional and competent manager
- Learn the essential skills to lead and develop your team
- Enhance your communications in all areas of the workplace
- Discover effective ways of managing performance for you and your team
- Build strategies for negotiating, influencing and persuading those you work with
Training Outline
DAY 1: Training Course Introduction and Objectives
- What are The Key Roles of Competent Managers?
- Essential Skills and Competencies required for The Role
- Understanding How Management has to Adapt to Culture
- The New Business Reality and Its Impact on Managers
- Building A Professional Development Plan
- Creating Business Culture within Our Teams
- Embedding Positive Behavioral Standards
- Risk, Reward and Motivation
DAY 2: Establishing the Difference Between Management and Leadership
- Alternative Approaches to Management
- What is Your Own Leadership and Management Style?
- The Impact Your Leadership and Management Style has on Other People
- The Crucial Link between Personality Styles and Assigning Responsibility
- Understanding The Mind-set of Your Staff
- The Art of Running Effective Team Meetings
- The Dreaded Performance Improvement Meetings
- Time Management: Using Your Time More Effectively
DAY 3: Understanding The Performance Management Cycle
- Identifying and Agreeing Individual and Team Objectives
- Essential Skills to Ensure Excellent Performance
- Monitoring Performance Ethically
- Professional Ways to Review Performance and Offer Feedback
- Effective Questioning Models
- Silent Coaching to Improve Individual Performance
- Listening: A Manager’s Greatest Weapon
- Motivation: Modelling from Others via The Four Quadrant Technique
DAY 4: Identifying Stages of Team Development
- Understanding The Difference between A Group and A Team
- Belbin Team Roles and Their Contribution to A Successful Team
- Identifying and Preparing For Effective Team Development
- How to Present Our Ideas to The Team
- Communication Tools For Managers
- Creating A Culture of Recognition
- The Recognition Formula
DAY 5: Negotiation Styles and When They Might be Appropriate
- Influencing Your Line Manager, Colleagues and Customer
- The Power of Persuasion: Identifying Appropriate Opportunities and Strategies
- Negotiation Secrets to Help Win
- Letting The Other Person Save Face: The Ethics of Negotiation
- Elite Negotiators – case studies from around the globe
- Continuing Development Schedule – Why is it important?
- Readers are Leaders
Certificates
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
Accreditation
GLOMACS is proud to hold the Approved Provider status with HR Certification Institute (HRCI®), an internationally recognized certifying organization for the human resource profession. This partnership grants us the ability to provide pre-approved HR Courses which qualify for re-certification credit of HR Professionals.
HR Certification Institute's® (www.HRCI.org) official seal confirms that GLOMACS meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®."
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
What do you need to learn next?
Check our list of courses or let us customize a course for you.
View courses
