A Project Management Institute, Inc. (PMI)®Registered Training Course
The Strategic Leader
Strategic Planning, Negotiation & Conflict Management
Course Overview
This GLOMACS training course on The Strategic Leader brings together the key strategic leadership skills of strategic planning, negotiation and conflict management required to succeed in today’s complex and challenging business environment.
'Strategy' is as it says in the classic text 'the art of war', complex yet when understood very simple, those who have a successful strategy are in control of the upcoming events.
The implementation of strategies often requires the ability to exert influence and negotiate effectively. Negotiation is not litigation, neither is it war. Negotiation is not about obtaining total victory. Total victory by one party tends to be short lived. Negotiation and conflict management are key strategic management and leadership skills and are probably the single most used skills in business today.
This training course will enable you to:
- Challenge your pre-conceptions about strategic planning, negotiation and conflict management
- Understand the content of strategy - unravelled, demystified and translated into everyday language
- Learn how to implement the strategic planning process and get real value out of the process
- Learn how to analyse the much-misunderstood concept of win-win negotiation
- Obtain the essential tools and practical skills for the planning and management of the negotiation and conflict process, thereby developing the ability to negotiate value-creating solutions
Modules
This training course is split into two modules:
Module I - Strategy & Strategic Planning
Module II - Negotiation and Conflict Management in Organisations
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Training Outline
Module 1: Strategy & Strategic Planning
DAY 1: Strategic Thinking and External Analysis
- Definitions of strategy and strategic planning
- Why are strategy and strategic planning important
- Understanding the main frameworks for strategic analysis
- Private and public sector strategies – Similarities and Differences
- External analysis - Understanding and Analysing Business Attractiveness
- Analysing customers and benchmarking your own strategic position
- How attractive is the game that we have chosen to play
DAY 2: Internal Analysis and Fusion into Strategic Choice
- The interface and balance of external and internal analysis
- Internal analysis: Financial
- Internal analysis: Non-financial
- The concept and practicalities of the “balanced scorecard”
- Diagnosing and analysing strategic problems and opportunities
- Fusion of analysis into strategic choices - SWOT and the Strategy Matrix
- How well are we playing the game that we have chosen to play
DAY 3: Strategic Plans and the Relevance of Alliances and Joint Ventures
- Review of the tools used so far
- The content of a strategy: Avoiding “Paralysis by Analysis”
- Putting a strategic plan together – the 5-page framework
- Strategies for alliances and joint ventures
- Management of alliances and joint ventures
DAY 4: Global Strategy, Team Building and the Management of Internal Communication
- The essence of globalisation and global strategy
- Globalisation – The Strategic Dimension
- Globalisation – The Organisational Dimension
- Globalisation – The Human Dimension
- How to build and manage a strategic planning team
- Communicating strategy through the organisation
- Gaining your team’s commitment and buy-in to the strategy
DAY 5: Strategic Implementation and Getting the Value out of Strategy
- Alignment of strategy, culture, structure and people
- Effective execution - Converting Strategic Analysis and Planning into Action
- Aligning and linking strategy with operational objectives
- Implementation – Getting Practical Things Done
- Creating tomorrow’s organisation out of today’s organisation
- Strategic planning at a personal level
- Overview: The complete strategy process
- Summary and conclusions - The Corporate And Individual Value Of Strategic Planning
Module 2: Negotiation and Conflict Management in Organisations
DAY 6: Breaking Down the Negotiation Process
- The Fundamental Requirements of Negotiation
- Power Dispersal and the Development of Negotiation Theory
- Causes of Organisational Conflict
- Conflict Escalation and Steps to Prevent It
- Managing Conflict – The Five Primary Strategies
- The Dichotomy of Negotiation – Competing and Cooperating
- Gaining Personal Insight - Negotiation Style Assessment
- Negotiation as a Mixed Motive Process
DAY 7: Implementing Practical Negotiation Strategies
- Effective Practical Negotiation Strategies
- Competitive Value Claiming Negotiation Strategies – Cutting the Pie
- BATNA, Reserve Point, Target Point
- Opening Offers, Anchors, Concessions
- Cooperative Value Creating Negotiation Strategies – Baking a Bigger Pie
- Identify Interests, Information, Diagnostic Questions & Unbundling Issues
- Package Deals, Multiple Offers and Post-settlement Settlements
- Categorising Negotiation Outcomes
DAY 8: Preparation Templates, Sources of Power & Key Mediation Techniques
- Preparation Template - Planning to Negotiate
- Internal & External Preparation, Synthesis and Situation Assessment
- Identifying and Leveraging Negotiating Power
- Mediation in Context – Negotiation, Mediation, Arbitration and Litigation
- Mediation as a Facilitated Negotiation
- Practical Mediation Techniques to Resolve Disputes
- Dealing with Confrontational Negotiators
DAY 9: Communicating to Maximise Negotiation Effectiveness
- Communication Style – Packaging Information for Maximum Influence
- Active Listening Skills in Negotiation
- Communicating through Body Language
- Interpreting Body Language and Nonverbal Behaviour
- Communicating within Negotiation Teams
- Improving Negotiation Team Performance
- Ethics and Negotiation
DAY 10: International and Cross Cultural Complexities
- What is culture and how does it affect negotiating norms?
- Hofstede’s Cultural Dimensions
- Advice for Cross Cultural Negotiations
- Unique Features of International Agreements
- Building a Deal – What to Remember?
- Applying Learning to a Range of Organisational Situations
- Summary – Building a Better Negotiating Organisation
Certificates
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Professional Development Units (PDUs) / Contact Hours from Project Management Institute (PMI®), will be awarded to the delegates
Accreditation
GLOMACS is proud to be an Authorized Training Partner (ATP No. 2759) with PMI®. As an ATP, GLOMACS is authorized to issue applicable Professional Development Units (PDUs) and Educational Contact Hours to participants of any of its PMI® approved training courses for PMI® Certification and Re-Certification.
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
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About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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