An Interactive 5-Day Training Course
Crisis Leadership
The Tools & Techniques for Leadership & Decision Making in a Crisis
We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department click here
Course Overview
As the risk stakes increase in our uncertain world, the requirement to plan ahead for crisis has never been greater. If you are undecided where to begin or require a refresher on latest international best practice, then I can think of no better place than attending this new dynamic training course. It will assist and guide you to understand the nature of crises, how to get the utmost from your response team and crucially, how you respond as a leader. This includes how you manage yourself, your team and the stress and emotions encountered in a crisis.
It will centre on your role as a leader through turbulent times – what interventions to make and when to delegate, this will ensure your team and organisation stays positive, productive and connected
Training Outline
DAY 1: No Organisation is immune from crisis, recognition of this is essential for Leaders to create a crisis-resilient culture
- Definition and nature of a crisis, how to recognise a crisis-prone organisation
- Advising the C-suite of all the potential critical risks
- Reactions to crises – a set of models to help you understand yourself & team
- Personal response to crisis - qualities of leaders in times of crisis - a self-audit
- Leadership skills - creating a pro-active crisis management culture
- Leadership skills - how to manage the “denial-curve”
- Leadership skills - how to avoid “group-think”
DAY 2: Leading Teams & Organisations Through Crisis
- Six key steps for achieving effective team management in a crisis
- Team makeup, who are the key members
- Crisis communications – how to avoid the ten most common mistakes
- Using social media to keep all your key stakeholders informed
- How to keep your team motivated, focused and productive in a crisis
- Building a culture of self-reliance in crisis and remote working situations
- Exercise & discussion
DAY 3: Basically, leadership in a crisis comes down to the skills, abilities and decision-making of you and your team
- Rational human behaviour in a crisis
- Individual and collective Psychology in a crisis
- Individual and collective decision-making in a crisis
- Techniques for managing stress - your own and your team’s
- How different personalities respond to crises & how you can help them through it
- How personal experience can help or hinder your leadership in a crisis
- Working with emotional intelligence in a crisis
DAY 4: Operations, Emergency Response and Incident Command
- Discuss the three main levels: strategic, tactical and operational
- Core roles & responsibilities: analysis of the whole team
- Delegation through mission-based leadership
- Opportunity in times of crises – looking beyond the horizon
- Setting a clear, inspiring vision for exiting the crisis
- Managing the new ‘business as usual’ in the return to ‘normality’
- Exercise
DAY 5: Training & Exercising of your Crisis Management Team (CMT)
- How to build a culture of learning and development during a crisis
- “One size does not fit all” - how to identify “role-specific” training for the CMT
- What crisis “drills” can be considered from a provided list
- Investigate the many types of Crises Exercises that are available
- Exercising, selecting the most appropriate type of event and objectives
- Using scenario planning to look at potential future events
- Overview of the course
- Individual action plans
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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