An Interactive 5-Day Training Course
Troubleshooting Process Operation
Become a World-Class Operational Enterprise
Course Overview
This GLOMACS Troubleshooting Process Operation training course will enable delegates to remain abreast of the latest researched trends, techniques and strategies to improve the condition and performance of their operational process. This hands-on intervention will equip you with the necessary basic knowledge and skills to optimize the function, daily running, and maintenance of the five main aspects of the operation, such as demographics, infrastructure, systems and plant.
Delegates will learn and review the core competencies required for successful operation and implementation of an effective operations process against the background of the current global economic downturn. They will complete several in-seminar assignments, which will enhance their problem solving skills and which will serve as an action plan for improvement. Setting the correct priorities and doing the right thing, makes all the difference to your performance.
This Troubleshooting Process Operation training course will include:
- Terminologies, Tools and Techniques for RCFA
- A modern holistic approach to understanding the operational process
- Process Maturity Indexing; Planning; and Protocols
- Exact performance measurement and performance management modeling
- More than one hundred “Human Factors” as a Source of Error
Training Outline
DAY 1: Review of Basic Modern Operations Practice
- Review of Modern Operational Practice in the light of the Global Economic Recession
- Integration of Maintenance and Production to establish a World Class Operations Department
- Generic Performance Measurement Model using a 6 point Scale
- Combining the parameters of Speed; Quality; and Cost; in maintenance performance measurement
- The 10 point Planning Standard and the role of the Planning Department
- Variability Analysis
- Developing effective Strategies for the Operational Process in order to achieve organizational excellence and continuous improvement
DAY 2: Standard Maintenance Improvement Initiatives
- Selecting the “Correct” Maintenance Tactic Mix
- Reliability Centered Maintenance (RCM)
- Total Productive Maintenance (TPM)
- Run To Failure (RTF)
- Condition Based Maintenance (CBM)
- Time Based Maintenance (TBM)
- Skills Level Upgrade (SLU)
- Design Out Maintenance (DOM)
DAY 3: Operational Resource Analysis
- A “Blueprint” for Effective Operational Practice
- Resource and Support System Analysis with Gap Analysis
- Leadership Development and Motivation of Operations Employees
- The PAS 55 Maintenance Process Standard
- Principles of Information Management
- Training, Awareness and Competence
DAY 4: Problem Solving in the Operations Environment
- Risk Identification, Assessment and Control
- Theory of Inventive Problem Solving
- Problem Solving Techniques and Application
- Exercises and Facilitation
DAY 5: Scenario Analysis and Action Plan Development
- Relationships Scenario Analysis
- Assessment Assignment
- Scoring of Your Operational Process
- Understanding the Complexity - Putting it all together
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.


About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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